Returns

Unused items can be returned within 30 days. Email us with your order number to get started. [TODO: confirm when the 30-day window starts and any packaging requirements or exclusions.]

For items under $25, we offer a “keep it” refund: you do not need to send the item back or pay return shipping.

For items above $25, we provide a US return label. Contact us before sending anything back so we can give you the return instructions. [TODO: policy for items priced at exactly $25, label costs, and whether the threshold uses the paid item price before tax.]

Send a photo of the damaged item within 48 hours of delivery so we can arrange a replacement or refund.

Email [email protected] with your order number and the item you need help with. [TODO: refund processing time and payment method.]